Ordering & Shipping Information
PricingCall to Order
877.887.8014
Model D with PM3—$900 plus shippingModel D with PM4—$1050 plus shipping
Model E with PM4—$1260 plus shipping
Concept2 CTS collects sales tax for any institution that has product shipped to CA, FL, MA, NC, NJ, NY, OH, PA, TX, VT or WA.
US and Canadian residents can purchase Concept2 Indoor Rowers directly from Concept2 CTS. Call 877.887.8014 (Monday-Friday 7:30am-5pm Eastern time) to place your order.
Time in Transit
Concept2 Indoor Rowers are currently shipping via UPS Ground service and typically ship from Vermont within 5 business days of order placement. If you need a more detailed ship date, please specify this when you place your order.Once an indoor rower ships, the time in transit varies as follows:
- Northeast US—allow 1 to 3 days
- Southeast/Midwest US—allow 3 to 5 days
- West US & Canada—allow 7 to 10 days
Expedited Shipping
For expedited shipping, please call toll free 877.887.8014 (Monday-Friday 7:30 a.m.–5 p.m. Eastern time) to place your order.Shipping Charges to Continental U.S.A. (lower 48 states)
All orders submitted to us on the internet to ship to the continental US will ship via UPS Ground service. If you require expedited shipping via air service please call toll free 877.887.8014 (Monday-Friday 7:30 a.m.–5 p.m. Eastern time) to place your order.
| PRODUCT | SHIP VIA | TOTAL CHARGE | Indoor Rower Model D (ships in 1 box) | UPS Ground | $40 |
|---|---|---|
| Indoor Rower Model E (ships in 2 boxes) | UPS Ground | $55 |
| Slides (1 pair ships in 1 box) | UPS Ground | $40 |
| Any clothing or accessories ordered WITH an Indoor Rower | UPS Ground | no extra charge |
| Any clothing or accessories ordered WITHOUT an Indoor Rower | UPS Ground | $8 |
Shipping Charges to Alaska and Hawaii
All Indoor Rower and Slide orders submitted to us on the internet to ship to Alaska and Hawaii will ship via FedEx Economy 2Day service. All clothing and accessory orders submitted to us on the internet will ship via US Postal Service Priority Mail. If you require a different method for shipping please call toll free 800.245.5676 (Monday-Friday 7:30 a.m.–5 p.m. Eastern time) to place your order.
| PRODUCT | SHIP VIA | TOTAL CHARGE |
|---|---|---|
| Indoor Rower Model D (ships in 1 box) | FedEx 2Day | $220 |
| Indoor Rower Model E (ships in 2 boxes) | FedEx 2Day | $320 |
| Slides (1 pair ships in 1 box) | FedEx 2Day | $130 |
| Any clothing and accessories ordered WITH an Indoor Rower | FedEx 2Day | no extra charge |
| Any clothing and accessories ordered WITHOUT a rower | Priority Mail | $8 |
Shipping Charges to Puerto Rico
All Indoor Rower and Slide orders submitted to us on the internet to ship to Puerto Rico will ship via UPS Ground service. All clothing and accessory orders submitted to us on the internet will ship via US Postal Service Priority Mail. If you require a different method for shipping please call toll free 800.245.5676 (Monday-Friday 7:30 a.m.–5 p.m. Eastern time) to place your order.
| PRODUCT | SHIP VIA | TOTAL CHARGE |
|---|---|---|
| Indoor Rower Model D (ships in 1 box) | UPS Ground | $115 |
| Indoor Rower Model E (ships in 2 boxes) | UPS Ground | $165 |
| Slides (1 pair ships in 1 box) | UPS Ground | $115 |
| Any clothing and accessories ordered WITH an Indoor Rower | UPS Ground | no extra charge |
| Any clothing and accessories ordered WITHOUT a rower | Priority Mail | $8 |
Shipping Charges to Canada
All indoor rower, Slide, clothing and accessory orders valued at US $100.00 or more submitted to us on the internet to ship to Canada will ship via UPS International Standard Service. All clothing and accessory orders submitted to us on the internet valued at less than US $100.00 will ship via Postal Service. If you require a different method for shipping please call toll free 877.887.8014 (Monday-Friday 7:30 a.m.–5 p.m. Eastern time) to place your order. For brokerage and taxes, see the "Canadian Taxes and Brokerage" section below for more details.
| PRODUCT | SHIP VIA | TOTAL CHARGE |
|---|---|---|
| Indoor Rower Model D (ships in 1 box) |
UPS Ground |
US $60 |
| Indoor Rower Model E (ships in 2 boxes) |
UPS Ground | US $80 |
| Slides (1 pair ships in 1 box) | UPS Ground | US $80 |
| Any clothing and accessory ordered WITH an Indoor Rower | UPS Ground | no extra charge |
| Any clothing and accessory WITHOUT an Indoor Rower |
|
US $12 |
Canadian Taxes and Brokerage
Canadian Customers please note the following:- All prices as quoted are in US Dollars.
- All shipments to Canada are subject to additional fees which include
- Brokerage charge
- Federal Goods and Services Tax (GST)
- Provincial Sales Tax (PST) in some provinces
The fees (GST, PST, and brokerage combined) for single indoor rowers shipped into Canada are as follows:
- Model D: approximately US$190.00 (converted to Canadian dollars based on current exchange rate)
- Model E: approximately US$250.00 (converted to Canadian dollars based on current exchange rate)
These fees are payable to the UPS Canada Customs Brokerage Department, not to Concept2 CTS. If you have a UPS Canada shipper account these fees will be included in your weekly UPS bill. If you do not have a UPS Canada shipper account, you will be contacted by UPS Canada Customs Brokerage Department in advance of delivery to arrange for payment of these fees. The fees for clothing and accessories vary based upon the total value of the order and are also payable to the freight carrier.