Ordering & Shipping Information
U.S. and Canadian commercial and institutional customers can purchase Concept2 Indoor Rowers directly from Concept2 CTS. Call 877.887.8014 (Monday–Friday 7:30 a.m.–5 p.m. Eastern time) to place your order.
If you are an individual in the U.S. or Canada shopping as a private individual for personal use, please place your order with Concept2.
General Information & Time in Transit
Concept2 Indoor Rowers ship via UPS Ground service and typically leave Vermont within five business days of order placement. If you need a more detailed ship date, please specify this when you place your order.
Once an indoor rower ships, the time in transit varies as follows:
- Northeast U.S.—allow one to three days
- Southeast/Midwest U.S.—allow three to five days
- Western U.S., Alaska, Hawaii, Puerto Rico & Canada—allow five to ten days
Indoor rowers are shipped without a signature required. If you are not home, UPS will usually leave the package for you at your main entrance. If you would like to request that a signature be required for delivery, please call to place your order.
Expedited Shipping & Other Options
For expedited shipping or any other shipping options, please call toll-free 800.245.5676 (Monday–Friday 7:30 a.m.–5 p.m. Eastern time) to place your order.
Product Packaging Information
Concept2 ships indoor rowers using recyclable expanded polystyrene (EPS) packaging. Find an EPS packaging drop-off location in North America.
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| Model D with PM3: | $900 plus shipping |
| Model D with PM4: | $1050 plus shipping |
| Model E with PM4: | $1260 plus shipping |
Concept2 CTS collects sales tax for any institution that has product shipped to CA, FL, IN, MA, NC, NJ, NY, OH, PA, TN, TX, VT or WA.
| Dynamic Indoor Rower Dynamic with PM3: $1250 plus shipping Dynamic with PM4: $1400 plus shipping Call 877.887.8014 to order |
Indoor Rower Order Forms
Shipping Charges
The shipping charges listed below are for individual machines. If you are placing a large quantity order, please call 877.887.8014 to place your order so we can determine the best shipping method for your order. Thanks!
| Model D (ships in one box) |
Model E (ships in two boxes) |
Dynamic (ships in two boxes) |
Slides (one pair/box) |
Clothing & Accessories¹ | LogCards² | |
|---|---|---|---|---|---|---|
| Continental US | UPS Ground: $45 | UPS Ground: $60 | UPS Ground: $85 | UPS Ground: $45 | UPS Ground: $8 | First Class Mail: $2 |
| Alaska/Hawaii | UPS Ground: $130 | UPS Ground: $195 | UPS Ground: $355 | UPS Ground: $130 | Priority Mail: $8 | First Class Mail: $2 |
| APO/FPO | US Parcel Post Costs vary by ZIP Code. Please call for shipping rates or to place your order. |
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| Puerto Rico | UPS Ground: $120 | UPS Ground: $170 | UPS Ground: $355 | UPS Ground: $120 | Priority Mail: $8 | First Class Mail: $2 |
| Canada³ | UPS Int'l Standard Service: $65 | UPS Int'l Standard Service: $85 | UPS Int'l Standard Service: $125 | UPS Int'l Standard Service: $65 | Postal Service or UPS Int'l Standard Service: $12 | Postal Service: $2 |
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¹ Clothing or accessories purchased with an indoor rower ship at no extra cost. When purchasing tractor seats without an indoor rower, a shipping charge will be assessed for each tractor seat ordered. ² LogCards purchased with other items ship at no extra cost. ³ Canadian Taxes and Brokerage: Shipping costs listed for Canada DO NOT INCLUDE Canadian taxes and brokerage charges. All shipments to Canada are subject to these additional fees, which include:
The fees (GST, PST, and brokerage combined) for a single indoor rower shipped into Canada range from approximately US $190–$225 for a Model D (depending on which performance monitor you choose) and US $250 for a Model E, based on the current exchange rate. These fees are payable to the UPS Canada Customs Brokerage Department, not to Concept2 CTS. If you have a UPS Canada shipper account these fees will be included in your weekly UPS bill. If you do not have a UPS Canada shipper account, you can either contact UPS Canada to provide payment in advance of delivery or UPS will collect these fees at the time of delivery. The fees for clothing and accessories vary based upon the total value of the order and are also payable to the freight carrier. |
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